DPTSI

DIREKTORAT PENGEMBANGAN TEKNOLOGI DAN SISTEM INFORMASI

What is the Domain?

A domain is a unique name or address used to access a service on the internet. It allows users to access websites and online services easily without having to remember the server’s IP (Internet Protocol) address.

At Institut Teknologi Sepuluh Nopember (ITS), the Directorate of Information Technology and Systems Development (DPTSI) provides domain, web hosting, Virtual Private Server (VPS), and colocation server services free of charge to ITS organizational units and members of the ITS academic community. These services are intended to support the deployment and management of websites within ITS in an integrated manner.

Domain Service Requirements

  • The applicant must be a member of the ITS.
  • A formal domain request letter signed by the head of the organizational unit or another authorized official must be provided.
  • Domain service applications must be submitted through the SIMDOM application available on the myITS Portal.

Service Workflow

Submit a Domain Service Request through SIMDOM on the myITS Portal


Data Verification


The LTSI Team Processes the Domain Request


If Necessary, the Request Will Be Escalated to the IKTI Team


The LTSI Team Notifies the Applicant of the Request Status


The Applicant Can Access the Created Domain

Frequently Asked Questions (FAQ)

How long does the domain application process take?

The domain application will be processed in accordance with the Service Level Agreement (SLA), with a maximum processing time of 2 (two) business days.

What if my domain application is rejected?

Your application may be rejected if it does not meet the required criteria or if the submitted information and supporting documents are incomplete.

How can I check the status of my application?

You can track the status of your application through the SIMDOM application on the myITS Portal. If you need further assistance, you may also contact the ITS Service Desk, which will forward your inquiry to DPTSI if necessary.

What if I already own a domain and want to use it on an ITS server?

This is not permitted. ITS domains can only be used for services hosted on ITS servers. If your website or application is currently hosted on another server, it must first be migrated to an ITS server before an ITS domain can be used.

Click the button below to apply for a domain