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Multi Factor Authentication

Multi Factor Authentication

Multi-Factor Authentication (MFA) is an account login process that requires users to provide additional information beyond just a password, such as using a fingerprint or entering a code sent to their phone number.

Benefits of Multi-Factor Authentication

1. Meningkatkan perlindungan keamanan; 2. Menghindari aksi peretasan ke aplikasi dan akses sumber daya yang memanfaatkan login dengan user ID, email, dan password; 3. Melindungi data pengguna dari pencurian kredensial.

Multi-Factor Authentication Activation Guide

Things to Prepare:
    1. A smartphone with an active mobile number that can receive SMS;
    2. The Microsoft Authenticator application or another authenticator app if already in use;
    3. A laptop/computer.
Activation Steps:
  1. Ensure your device is connected to the internet;
  2. Open a browser and go to portal.its.ac.id;
  3. Students should log in using their NRP username, while lecturers/staff should use their NPP/ITS email;
  4. Once the myITS Portal is open, find Office 365 Portal under the Applications and Services section;
  5. Log in using your ITS email and myITS password;
  6. When the “Keep your account secure” page appears, click Next, then click Next again until a QR code is displayed;
  7. Prepare your smartphone and install the Microsoft Authenticator from the Play Store or App Store;
  8. After installation, tap Accept → Continue → Select “Scan a QR Code”;
  9. Point your phone camera at the QR code on your laptop screen and scan it;
  10. A number will appear on your laptop screen—enter this number into the authenticator app;
  11. On some devices, the number appears in the authenticator app—if so, enter that number on your laptop screen;
  12. If prompted with “Stay signed in?”, check the box and click Yes;
  13. If the Microsoft 365 dashboard appears, the activation is successful.
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Steps to Add a Phone Method:
  1. Ensure your device is connected to the internet;
  2. Open a browser and go to https://aka.ms/mysecurityinfo;
  3. Log in using your ITS email and myITS password;
  4. If MFA has already been activated, enter the code shown on your laptop into the authenticator app (or enter the code from the authenticator app into your laptop if prompted);
  5. On the Security info page, click Add sign-in method;
  6. Select Phone as the method;
  7. Enter your mobile number and choose to receive the code via SMS (Receive a code) or Phone call (Call);
  8. Enter the appropriate CAPTCHA.

FAQ