The International Conference for Non-Academic Staff 2020 (IconStaff 2020) by Institut Teknologi Sepuluh Nopember (ITS) Global Engagement is a platform for Non-Academic staff across the globe to bring new outlook in career building.

The IconStaff 2020 is one of ITS innovations to strengthen the Non-Academic staff capability amid the pandemic situation. Every year, ITS is consistently sending their Non-Academic staff—such as administration staff, librarian, lab technician even security staff, for internships and excursion to partner universities in Thailand, Malaysia, and Singapore. Since 2013, ITS  has created series of enrichment program for Non-Academic staff. One of them is the Outbound Staff Mobility, which aims to give ITS Non-Academic staff an international exposure and to develop their skills. This staff mobility program becomes ITS’ strategic plan as it acknowledges the importance of Non-Academic staff existence to a successful campus internationalization. In 2017, ITS also started the Inbound Staff Mobility program, which aims to build a strong international network between ITS Non-Academic staff and Non-Academic staff from partner universities.

Bringing the theme “Exalting University’s Supporting Teams: Celebrating New Ideas,” participants of IconStaff 2020 will have the opportunity to share their experience on how a management’s top-down policy as well as bottom-up initiatives empower Non-Academic staff thus enhancing staff performances. This conference will also allow participants to bring rich perspectives during the conference, discussion and networking.

Agenda for IconStaff2020

This 3-day event consists of a conference, a workshop/a sharing session as well as a chance to establish connection with ITS staff and students. The program will be held by online on the Zoom application. Please kindly check the tentative agenda below:

IconStaff2020_Tentative Agenda

The  conference session invites participation to submit application on following tracks but not limited to:

  • Building career path for Non-Academic staff
  • The development of university integrated IT academic system
  • Challenges and opportunities in running International program at universities in non-English speaking countries
  • Lab technicians as Internationalization frontiers
  • Managing campus library toward International standard
  • Staff as supporting team to a successful university reputation
  • Managing international partnership and mobility

Within the conference sessions, the participants from each university will share their experience related to their home university program for the Non-Academic staff. The participants can choose one topic from the provided tracks, or they may propose other topics that is still related to the main theme of this conference. The participants also can choose whether they would like to join as a presenter or only as a participant.

Welcoming Remark

Keynote Speakers


This program is open to any Non-Academic staff, staff/professionals from university/institutions/organizations from overseas and Indonesia.