Research

**Quality Management**
This area addresses various quality issues in goods and services. Research includes groups such as:
1. Management systems like ISO 9000, MBNQA, Deming Prize
2. Service quality assessment models such as SERVQUAL
3. Quality control techniques like control charts, Taguchi methods, response surface, and others

**Operations Management**
Research in this area includes facility layout planning for better efficiency, productivity improvement in production systems, takt time reduction, safety enhancement, and more.

**Logistics and Supply Chain Management**
Research covers topics such as supply chain structure or network design, warehouse facility layout, cross-docking models, inventory planning, distribution efficiency, supply chain risk analysis, and effective partnerships with business partners (suppliers, customers, etc.).

**Project Management**
Research topics include project feasibility analysis, project planning and scheduling, value engineering and analysis, project risk analysis, project organization design, stakeholder management, project control, and other topics related to construction projects, product development projects, IT implementation projects, event management, and innovation or improvement projects.

**Business Analytics**
Research focuses on data processing to support business decisions, covering both structured and unstructured data. This includes analyzing past trends and predicting future needs such as demand forecasting. In the future, this field aims to support decision-making using Big Data Analytics.

**Maritime Business Management**
Research includes improving management of maritime business entities such as ports, ships, loading-unloading processes, cargo arrangements, empty container flows, and investment analysis in the maritime business sector.

**Information Technology Management**
Research covers:
– IT usage planning in institutions, including Requirements Engineering, System Design, and IT Strategic Planning
– Aligning business goals with institutional IT goals through IT Governance, supported by Information Systems and IT Auditing
– Developing technology-based enterprises through Enterprise Intelligent Systems, E-Business, Data Mining, and Data Management