{"id":5204,"date":"2022-01-04T14:51:42","date_gmt":"2022-01-04T07:51:42","guid":{"rendered":"https:\/\/www.its.ac.id\/sdmo\/?p=5204"},"modified":"2025-11-14T18:23:33","modified_gmt":"2025-11-14T11:23:33","slug":"pelatihan-be-hearty-and-excellent-frontliner","status":"publish","type":"post","link":"https:\/\/www.its.ac.id\/sdmo\/pelatihan-be-hearty-and-excellent-frontliner\/","title":{"rendered":"Pelatihan \u201cBe Hearty and Excellent Frontliner\u201d"},"content":{"rendered":"<p><a href=\"https:\/\/www.its.ac.id\/sdmo\/wp-content\/uploads\/sites\/62\/2022\/01\/WhatsApp-Image-2022-01-04-at-08.52.37.jpeg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-large wp-image-5206 aligncenter\" src=\"https:\/\/www.its.ac.id\/sdmo\/wp-content\/uploads\/sites\/62\/2022\/01\/WhatsApp-Image-2022-01-04-at-08.52.37-1024x682.jpeg\" alt=\"\" width=\"1024\" height=\"682\" srcset=\"https:\/\/www.its.ac.id\/sdmo\/wp-content\/uploads\/sites\/62\/2022\/01\/WhatsApp-Image-2022-01-04-at-08.52.37-1024x682.jpeg 1024w, https:\/\/www.its.ac.id\/sdmo\/wp-content\/uploads\/sites\/62\/2022\/01\/WhatsApp-Image-2022-01-04-at-08.52.37-300x200.jpeg 300w, https:\/\/www.its.ac.id\/sdmo\/wp-content\/uploads\/sites\/62\/2022\/01\/WhatsApp-Image-2022-01-04-at-08.52.37-768x512.jpeg 768w, https:\/\/www.its.ac.id\/sdmo\/wp-content\/uploads\/sites\/62\/2022\/01\/WhatsApp-Image-2022-01-04-at-08.52.37-355x237.jpeg 355w, https:\/\/www.its.ac.id\/sdmo\/wp-content\/uploads\/sites\/62\/2022\/01\/WhatsApp-Image-2022-01-04-at-08.52.37.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a>Pelatihan \u201cBe Hearty and Excellent Frontliner\u201d adalah salah satu kegiatan yang menjadi agenda rutin Direktorat Sumber Daya Manusia dan Organisasi yang bertujuan untuk membentuk karakter pelayanan sepenuh hati, peningkatan kemampuan bekomunikasi yang baik dengan tamu, dan peningkatan rasa percaya diri pegawai dalam melakukan pekerjaan . Peserta dari pelatihan ini adalah para garda terdepan ITS yaitu Petugas Keamanan dan Bagian Sarana dan Prasarana sejumlah 108 orang.<\/p>\n<p>Pelaksanaan pelatihan tersebut dibagi menjadi dua sesi secara <em>offline <\/em>dengan menerapkan protokol kesehatan yang ketat di Gedung Teater A, Kampus ITS, Sesi pertama dilaksanakan pada hari Rabu, tanggal 8 Desember 2021 pada pukul 13.00 \u2013 17.00. Sesi pertama diikuti oleh Petugas Keamanan Regu A dan C sejumlah 36 orang serta Bagian Sarana Prasarana sejumlah 18 orang. Sementara, sesi kedua dilaksanakan pada hari Minggu, tanggal 12 Desember 2021 pada pukul 08.00 \u2013 12.00. Sesi kedua diikuti oleh Petugas Keamanan Regu B dan D sejumlah 39 orang serta Bagian Sarana Prasarana sejumlah 15 orang.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pelatihan \u201cBe Hearty and Excellent Frontliner\u201d adalah salah satu kegiatan yang menjadi agenda rutin Direktorat Sumber Daya Manusia dan Organisasi yang bertujuan untuk membentuk karakter pelayanan sepenuh hati, peningkatan kemampuan bekomunikasi yang baik dengan tamu, dan peningkatan rasa percaya diri pegawai dalam melakukan pekerjaan . Peserta dari pelatihan ini adalah para garda terdepan ITS yaitu [&hellip;]<\/p>\n","protected":false},"author":107,"featured_media":5206,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[4],"tags":[],"class_list":["post-5204","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-berita"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pelatihan \u201cBe Hearty and Excellent Frontliner\u201d - Direktorat Sumber Daya Manusia dan Organisasi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.its.ac.id\/sdmo\/pelatihan-be-hearty-and-excellent-frontliner\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pelatihan \u201cBe Hearty and Excellent Frontliner\u201d - Direktorat Sumber Daya Manusia dan Organisasi\" \/>\n<meta property=\"og:description\" content=\"Pelatihan \u201cBe Hearty and Excellent Frontliner\u201d adalah salah satu kegiatan yang menjadi agenda rutin Direktorat Sumber Daya Manusia dan Organisasi yang bertujuan untuk membentuk karakter pelayanan sepenuh hati, peningkatan kemampuan bekomunikasi yang baik dengan tamu, dan peningkatan rasa percaya diri pegawai dalam melakukan pekerjaan . 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