{"id":3861,"date":"2021-08-06T21:28:00","date_gmt":"2021-08-06T14:28:00","guid":{"rendered":"https:\/\/www.its.ac.id\/ppid\/?page_id=3861"},"modified":"2022-10-14T16:42:05","modified_gmt":"2022-10-14T09:42:05","slug":"pengaduan-layanan-publik-melalui-lapor","status":"publish","type":"page","link":"https:\/\/www.its.ac.id\/ppid\/pengaduan-layanan-publik-melalui-lapor\/","title":{"rendered":"Pengaduan Layanan Publik Melalui Lapor!"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space][dot_custom_title position_text=”left” font_style=”AvenirNextLTPro-DemiCn” title=”Pengaduan Layanan Publik Melalui Lapor!”][\/dot_custom_title][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_empty_space height=”50px”][vc_column_text]<\/p>\n

Pemerintah Republik Indonesia membentuk Sistem Pengelolaan Pengaduan Pelayanan Publik Nasional (SP4N) – Layanan Aspirasi dan Pengaduan Online Rakyat (LAPOR!) adalah layanan penyampaian semua aspirasi dan pengaduan masyarakat Indonesia melalui beberapa kanal pengaduan yaitu website\u00a0www.lapor.go.id, SMS 1708 (Telkomsel, Indosat, Three), Twitter @lapor1708 serta aplikasi mobile (Android dan iOS)<\/strong>. Lembaga pengelola SP4N-LAPOR! adalah Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (Kementerian PANRB) sebagai Pembina Pelayanan Publik, Kantor Staf Presiden (KSP) sebagai Pengawas Program Prioritas Nasional dan Ombudsman Republik Indonesia sebagai Pengawas Pelayanan Publik. LAPOR! telah ditetapkan sebagai Sistem Pengelolaan Pengaduan Pelayanan Publik Nasional (SP4N) berdasarkan Peraturan Presiden Nomor 76 Tahun 2013 dan Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 3 Tahun 2015.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_custom_heading text=”Sampaikan laporan anda melalui kanal berikut” font_container=”tag:h2|font_size:18|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_empty_space height=”50px”][vc_single_image image=”4652″ alignment=”center” onclick=”custom_link” link=”https:\/\/lapor.go.id\/”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_video link=”https:\/\/youtu.be\/pVJlNv0Zgd0″][\/vc_column][vc_column width=”1\/2″][vc_custom_heading text=”Alur Penanganan LAPOR!” font_container=”tag:h2|font_size:18|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_empty_space height=”50px”][vc_single_image image=”4653″ img_size=”large”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_empty_space][dot_custom_title position_text=”left” font_style=”AvenirNextLTPro-DemiCn” title=”Pengaduan Layanan Publik Melalui Lapor!”][\/dot_custom_title][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_empty_space height=”50px”][vc_column_text] Pemerintah Republik Indonesia membentuk Sistem Pengelolaan Pengaduan Pelayanan Publik Nasional (SP4N) – Layanan Aspirasi dan Pengaduan Online Rakyat (LAPOR!) adalah layanan penyampaian semua aspirasi dan pengaduan masyarakat Indonesia melalui beberapa kanal pengaduan yaitu website\u00a0www.lapor.go.id, SMS 1708 (Telkomsel, Indosat, Three), Twitter @lapor1708 serta aplikasi mobile (Android […]<\/p>\n","protected":false},"author":200,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-its.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-3861","page","type-page","status-publish","hentry"],"yoast_head":"\nPengaduan Layanan Publik Melalui Lapor! 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