{"id":8012,"date":"2022-10-20T11:18:36","date_gmt":"2022-10-20T04:18:36","guid":{"rendered":"https:\/\/www.its.ac.id\/pdpm\/?p=8012"},"modified":"2022-10-20T11:21:59","modified_gmt":"2022-10-20T04:21:59","slug":"pdpm-its-paparkan-hasil-indeks-kepuasan-masyarakat-uobk-rsud-dr-mohamad-saleh-kota-probolinggo-tahun-2022","status":"publish","type":"post","link":"https:\/\/www.its.ac.id\/pdpm\/2022\/10\/20\/pdpm-its-paparkan-hasil-indeks-kepuasan-masyarakat-uobk-rsud-dr-mohamad-saleh-kota-probolinggo-tahun-2022\/","title":{"rendered":"PDPM ITS PAPARKAN HASIL INDEKS KEPUASAN MASYARAKAT UOBK RSUD DR. MOHAMAD SALEH KOTA PROBOLINGGO TAHUN 2022"},"content":{"rendered":"

Kota Probolinggo pada hari Jumat, 7 Oktober 2022, PDPM ITS memaparkan hasil survei Indeks Kepuasan Masyarakat (IKM) UOBK RSUD dr. Mohamad Saleh Kota Probolinggo. Diskusi dihadiri oleh Sekretaris UOBK RSUD dr. Mohamad Saleh dan perwakilan dari poli atau unit yang ada di RSUD. Survei Kepuasan Masyarakat (SKM) bertujuan untuk meningkatkan kualitas pelayanan publik yang digunakan untuk perbaikan atau peningkatan kualitas pelayanan secara berkesinambungan di Rumah Sakit. Survei dilakukan dengan mewawancarai masyarakat yang menjadi pasien dan telah memenuhi kriteria responden. Unsur layanan yang diukur berdasarkan Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 14 Tahun 2017 tentang Pedoman Survei Kepuasan Masyarakat yang meliputi 9 unsur.<\/p>\n

Hasil survei IKM pada 10 unit layanan UOBK RSUD dr. Mohamad Saleh menunjukkan capaian IKM pada tahun 2022 sebesar 80,57 termasuk kategori baik. Dari sepuluh unit layanan yang dinilai terdiri dari: Instalasi Gawat Darurat, Instalasi Rawat Jalan, Instalasi Rawat Inap, Instalasi Radiologi, Instalasi Laboratorium, Instalasi Farmasi, dan Hemodialisa memiliki capaian IKM beragam, dari kurang baik, baik, hingga sangat baik.<\/p>\n

\"\"
Dr. Sutikno, M.Si. Mempresentasikan Hasil SKM UOBK RSUD dr. Mohamad Saleh Kota Probolinggo<\/figcaption><\/figure>\n

Berdasarkan hasil kajian ini, didapatkan kesimpulan dan rekomendasi untuk peningkatan kualitas layanan rumah sakit dengan mempertahankan dan meningkatkan kualitas yang sudah bagus, serta mengoptimalkan upaya untuk perbaikan kualitas layanan yang kurang baik.<\/p>\n

\"\"
dr. Utoyo Koordinator Peserta Didik Mahasiswa Diklat mengkonfirmasi hasil IKM<\/figcaption><\/figure>\n

Kegiatan Survei Kepuasan Masyarakat selaras dengan peta jalan pengabdian masyarakat Pusat Kajian PDPM yaitu manajemen tata kelola pemerintrah daerah. Kegiatan ini juga sesuai dengan SDG\u2019s yaitu tujuan nomer (3) kehidupan sehat dan sejahtera, tujuan nomer (5) kesetaraan gender, dan tujuan nomer (17) kemitraan dalam mencapai tujuan. (<\/strong>nvi<\/strong>)<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Kota Probolinggo pada hari Jumat, 7 Oktober 2022, PDPM ITS memaparkan hasil survei Indeks Kepuasan Masyarakat (IKM) UOBK RSUD dr. Mohamad Saleh Kota Probolinggo. Diskusi dihadiri oleh Sekretaris UOBK RSUD dr. Mohamad Saleh dan perwakilan dari poli atau unit yang ada di RSUD. Survei Kepuasan Masyarakat (SKM) bertujuan untuk meningkatkan kualitas pelayanan publik yang digunakan […]<\/p>\n","protected":false},"author":359,"featured_media":8015,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[51],"tags":[],"class_list":["post-8012","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-id"],"yoast_head":"\nPDPM ITS PAPARKAN HASIL INDEKS KEPUASAN MASYARAKAT UOBK RSUD DR. 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