{"id":79329,"date":"2023-03-03T14:10:48","date_gmt":"2023-03-03T07:10:48","guid":{"rendered":"https:\/\/www.its.ac.id\/news\/?p=79329"},"modified":"2023-03-03T14:10:48","modified_gmt":"2023-03-03T07:10:48","slug":"tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan","status":"publish","type":"post","link":"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/","title":{"rendered":"Tingkatkan Kualitas Layanan, ITS Gelar Pelatihan Manajemen Keprotokolan"},"content":{"rendered":"
\"\"
Perwakilan Bagian Umum Protokol dan Komunikasi Pimpinan Sekretaris Daerah Kota Surabaya, Wahyu Irawan (baju putih) saat memaparkan materi terkait manajemen protokol di Ruang Sidang Utama Rektorat ITS<\/span><\/figcaption><\/figure>\n

Kampus ITS, ITS News <\/b>\u2014 Peningkatan mutu dan kualitas layanan kunjungan menjadi salah satu konsentrasi utama Institut Teknologi Sepuluh Nopember (ITS). Guna merealisasikan upaya ini, ITS melalui Unit Komunikasi Publik (UKP) menggelar Pelatihan Manajemen Keprotokolan di Lingkungan ITS, Rabu (1\/3).\u00a0<\/span><\/p><\/blockquote>\n

Sekretaris ITS, Dr Umi Laili Yuhana SKom MSc menuturkan, sebagai Perguruan Tinggi Berbadan Hukum (PTN-BH), ITS senantiasa berupaya meningkatkan standar layanan guna mencapai kualitas prima. Perempuan yang kerap disapa Yuhana ini melanjutkan, upaya tersebut menjadi langkah strategis ITS dalam merealisasikan citra positif yang telah dibangun di mata publik. \u201cDengan pelatihan ini, kita upayakan peningkatan koordinasi guna mencapai pelayanan keprotokolan yang lebih baik,\u201d ujarnya.<\/span><\/p>\n

Menimpali pernyataan Yuhana, Perwakilan Bagian Umum Protokol dan Komunikasi Pimpinan Sekretaris Daerah Kota Surabaya, Wahyu Irawan memaparkan makna protokol secara sederhana. Menurutnya, protokol merupakan seperangkat aturan dalam tata penyambutan kunjungan khususnya tamu istimewa. Aturan ini mencakup berbagai hal termasuk etika penyambutan, tata penghormatan, etika pakaian, tata upacara, serta rangkaian regulasi lainnya. \u201cSecara keseluruhan, protokol dibuat untuk meminimalisasi kegagalan acara,\u201d tuturnya.<\/span><\/p>\n

\"\"
Wahyu Irawan ajak peserta pelatihan lakukan simulasi langsung terkait pengaplikasian protokol<\/figcaption><\/figure>\n

Wahyu menambahkan bahwa dalam menjalankan protokol, penting bagi seorang protokoler untuk memiliki kemampuan komunikasi serta koordinasi yang baik. Menurutnya, koordinasi terkait permintaan dan aturan khusus dari tamu tidak dapat disepelekan begitu saja. Pasalnya, hal tersebut dapat menjadi salah satu indikasi keberhasilan acara. “Dalam kesempatan ini, kami juga memberikan contoh aplikasi protokol, salah satunya dengan simulasi penyambutan tamu yang baik dan benar,” terang mantan Ajudan Walikota Surabaya tersebut.<\/span><\/p>\n

Kegiatan yang dihadiri oleh anggota Satuan Keamanan Kampus (SKK), Liason Officer<\/em> (LO) departemen dan non-departemen, Duta Kampus ITS, serta garda terdepan ITS ini turut menyosialisasikan menu MyITSVisit. <\/span>Platform <\/span><\/i>anyar<\/span> ini dicanangkan bakal menjadi media pendataan agenda internal ITS maupun kunjungan dari pihak luar. Ke depan, kolaborasi antar unit dan <\/span>platform <\/span><\/i>ini diharapkan mampu meningkatkan standar mutu pelayanan keprotokolan Kampus Pahlawan. <\/span>(*)\u00a0<\/b><\/p>\n

 <\/p>\n

Reporter: Shafa Annisa Ramadhani
\n<\/b>Redaktur: Erchi Ad’ha Loyensya<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

Kampus ITS, ITS News \u2014 Peningkatan mutu dan kualitas layanan kunjungan menjadi salah satu konsentrasi utama Institut Teknologi Sepuluh Nopember (ITS). Guna merealisasikan upaya ini, ITS melalui Unit Komunikasi Publik (UKP) menggelar Pelatihan Manajemen Keprotokolan di Lingkungan ITS, Rabu (1\/3).\u00a0 Sekretaris ITS, Dr Umi Laili Yuhana SKom MSc menuturkan, sebagai Perguruan Tinggi Berbadan Hukum (PTN-BH), […]<\/p>\n","protected":false},"author":397,"featured_media":79333,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14,26,60],"tags":[1951,515],"class_list":["post-79329","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-berita-utama","category-kampus-kita","category-kkn-abmas","tag-ann","tag-chi"],"yoast_head":"\nTingkatkan Kualitas Layanan, ITS Gelar Pelatihan Manajemen Keprotokolan - ITS News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tingkatkan Kualitas Layanan, ITS Gelar Pelatihan Manajemen Keprotokolan - ITS News\" \/>\n<meta property=\"og:description\" content=\"Kampus ITS, ITS News \u2014 Peningkatan mutu dan kualitas layanan kunjungan menjadi salah satu konsentrasi utama Institut Teknologi Sepuluh Nopember (ITS). Guna merealisasikan upaya ini, ITS melalui Unit Komunikasi Publik (UKP) menggelar Pelatihan Manajemen Keprotokolan di Lingkungan ITS, Rabu (1\/3).\u00a0 Sekretaris ITS, Dr Umi Laili Yuhana SKom MSc menuturkan, sebagai Perguruan Tinggi Berbadan Hukum (PTN-BH), […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/\" \/>\n<meta property=\"og:site_name\" content=\"ITS News\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-03T07:10:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.its.ac.id\/news\/wp-content\/uploads\/sites\/2\/2023\/03\/DSC2928-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1282\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"itsann\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"itsann\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/\"},\"author\":{\"name\":\"itsann\",\"@id\":\"https:\/\/www.its.ac.id\/news\/#\/schema\/person\/2986bc9ed1746de2cb1a43bf41d393ff\"},\"headline\":\"Tingkatkan Kualitas Layanan, ITS Gelar Pelatihan Manajemen Keprotokolan\",\"datePublished\":\"2023-03-03T07:10:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/\"},\"wordCount\":357,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\/\/www.its.ac.id\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.its.ac.id\/news\/wp-content\/uploads\/sites\/2\/2023\/03\/DSC2928-1-scaled.jpg\",\"keywords\":[\"ann\",\"chi\"],\"articleSection\":[\"Berita Utama\",\"Kampus Kita\",\"KKN Abmas\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/\",\"url\":\"https:\/\/www.its.ac.id\/news\/tingkatkan-kualitas-layanan-its-gelar-pelatihan-manajemen-keprotokolan\/\",\"name\":\"Tingkatkan Kualitas Layanan, ITS Gelar Pelatihan Manajemen Keprotokolan - 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