[vc_section][vc_row][vc_column][vc_row_inner][vc_column_inner][dot_custom_title title=”Zone of Integrity”]The Department of Business Management at Institut Teknologi Sepuluh Nopember (ITS) hereby declares and commits to providing academic and administrative services in accordance with established standards, in order to realize the Integrity Zone towards a Corruption-Free Area (WBK) and a Clean and Serving Bureaucracy Area (WBBM). In service implementation, we guarantee:<\/p>\n
[\/dot_custom_title][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=”1\/3″][dot_campuslife_box title=”Gratification Report” content_excerpt=”This service serves as a platform for reporting gratifications received by lecturers and educational staff within the Business Management Department at ITS.” image=”9829″ href=”url:https%3A%2F%2Fforms.office.com%2Fr%2FD7Fg2ePNgK|title:ZI%20MB||”][\/vc_column][vc_column width=”1\/3″][dot_campuslife_box title=”Internal & External Services” content_excerpt=”This service functions as a system for filing complaints regarding alleged violations within the Business Management Department at ITS, whether from internal or external parties.” image=”9830″ href=”url:https%3A%2F%2Fforms.office.com%2Fr%2FD7Fg2ePNgK|title:ZI%20MB||”][\/vc_column][vc_column width=”1\/3″][dot_campuslife_box title=”Feedback & Suggestion” content_excerpt=”The service for submitting feedback and suggestions to the Business Management Department at ITS.” image=”9831″ href=”url:http%3A%2F%2Fits.id%2FKotakSaran|title:KritikSaran||”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][dot_custom_title title=”Major Rules”][\/dot_custom_title][vc_gallery type=”flexslider_slide” interval=”15″ images=”9860,9859,9858″ img_size=”large”][\/vc_column][\/vc_row][vc_row][vc_column][dot_custom_title title=”Menu”][\/dot_custom_title][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_tta_accordion][vc_tta_section title=”1. Change Management” tab_id=”1744176965633-9f76346f-d1c2″][vc_column_text]<\/p>\n
This pillar focuses on systematic and consistent efforts to transform work mechanisms, mindsets, and organizational culture to support bureaucratic reform.<\/p>\n
Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Leadership Commitment<\/strong>: Head of Departments demonstrate strong commitment to driving positive change through strategic initiatives.<\/p>\n<\/li>\n Socialization & Internalization<\/strong>: Regular dissemination of integrity values and reform initiatives to all academic and administrative personnel.<\/p>\n<\/li>\n Monitoring and Evaluation<\/strong>: Periodic evaluation of change programs to ensure effectiveness and continuous improvement.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”2. Governance Structuring” tab_id=”1744176965634-fedcc3cd-b357″][vc_column_text]<\/p>\n Aims to improve the efficiency and effectiveness of institutional systems, processes, and workflows in a measurable and standardized manner.<\/p>\n Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Business Process Digitization<\/strong>: Adoption of integrated digital systems for academic and administrative operations (e.g., MyITS Platform and SiSkripsi).<\/p>\n<\/li>\n Standardized Procedures<\/strong>: Development and implementation of Standard Operating Procedures (SOPs) for all services.<\/p>\n<\/li>\n Information Transparency<\/strong>: Public dissemination of academic and administrative information via the department\u2019s official website.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”3. Human Resource Management Structuring” tab_id=”1744177320730-46c79579-0a84″][vc_column_text]<\/p>\n Focuses on developing professional human resources through merit-based recruitment, fair promotion, capacity development, and performance-based evaluation.<\/p>\n Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Transparent Recruitment<\/strong>: Open and merit-based recruitment of lecturers and administrative staff.<\/p>\n<\/li>\n Capacity Development<\/strong>: Ongoing training, workshops, and seminars to enhance competencies of academic and administrative personnel.<\/p>\n<\/li>\n Performance Evaluation<\/strong>: Objective and measurable performance appraisal systems as a basis for promotion and recognition.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”4. Accountability Enhancement” tab_id=”1744177322602-19a4ca5e-c4e9″][vc_column_text]<\/p>\n Seeks to increase organizational accountability by ensuring performance-based planning, implementation, and reporting.<\/p>\n Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Strategic Planning<\/strong>: Formulation of a Strategic Plan (Renstra) aligned with the ITS\u2019s vision and mission.<\/p>\n<\/li>\n Performance Reporting<\/strong>: Transparent publication of annual performance reports for public and stakeholder scrutiny.<\/p>\n<\/li>\n Program Evaluation<\/strong>: Regular evaluation of program achievements to improve efficiency and impact.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/2″][vc_tta_accordion][vc_tta_section title=”5. Strengthening Supervision” tab_id=”1744177771425-1a4c22f0-4f20″][vc_column_text]<\/p>\n Aims to create clean governance by enhancing internal supervision systems and preventing abuse of power.<\/p>\n Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Complaint Mechanisms<\/strong>: Provision of reporting channels for students and the public to report suspected violations.<\/p>\n<\/li>\n Internal Audit<\/strong>: Routine internal audits to ensure compliance with applicable policies and regulations.<\/p>\n<\/li>\n Whistleblowing System<\/strong>: Promotion of a reporting culture with protection mechanisms for whistleblowers.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”6. Improving the Quality of Public Services” tab_id=”1744177771425-8c203f00-6a84″][vc_column_text]<\/p>\n This pillar emphasizes service excellence through innovation and responsiveness to the needs and expectations of service users.<\/p>\n Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Integrated Services<\/strong>: Provision of one-stop academic and administrative services for students.<\/p>\n<\/li>\n Service Satisfaction Surveys<\/strong>: Regular surveys to collect feedback and drive service improvements.<\/p>\n<\/li>\n Service Innovation<\/strong>: Development of digital platforms to enhance accessibility and convenience for stakeholders.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”7. Regulatory Harmonization” tab_id=”1744177862054-91099782-2b31″][vc_column_text]<\/p>\n Ensures internal regulations are harmonized with national policies and eliminate overlap or contradictions.<\/p>\n Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Policy Review<\/strong>: Alignment and synchronization of internal departmental policies with ITS regulations and national laws.<\/p>\n<\/li>\n Policy Dissemination<\/strong>: Active communication of updated regulations to all stakeholders to ensure compliance.<\/p>\n<\/li>\n Legal Documentation<\/strong>: Maintenance of an accessible database of rules and policies for staff, faculty, and students.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”8. Organizational Structuring and Strengthening” tab_id=”1744177863906-df655521-4531″][vc_column_text]<\/p>\n Refines the organizational structure to be more responsive, efficient, and aligned with institutional goals.<\/p>\n Implementation in the Department of Business Management ITS<\/strong>:<\/p>\n Organizational Review<\/strong>: Reassessment of departmental structure to optimize roles and responsibilities.<\/p>\n<\/li>\n Strengthening Supporting Units<\/strong>: Empowerment of supporting units such as laboratories, academic services, and research centers.<\/p>\n<\/li>\n Role Clarification<\/strong>: Clear definition of duties and functions to prevent overlap and increase accountability.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][dot_custom_title title=”Gallery”][\/dot_custom_title][\/vc_column][\/vc_row][vc_row][vc_column][vc_gallery interval=”3″ images=”9863,9862,9856″ img_size=”large”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_section][vc_row][vc_column][vc_row_inner][vc_column_inner][dot_custom_title title=”Zone of Integrity”]The Department of Business Management at Institut Teknologi Sepuluh Nopember (ITS) hereby declares and commits to providing academic and administrative services in accordance with established standards, in order to realize the Integrity Zone towards a Corruption-Free Area (WBK) and a Clean and Serving Bureaucracy Area (WBBM). In service implementation, we guarantee: Transparency […]<\/p>\n","protected":false},"author":141,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-its.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-9900","page","type-page","status-publish","hentry"],"yoast_head":"\n\n
\n
\n
\n
\n
\n
\n
\n