Surabaya, Mei 2026<\/strong> \u2013 Kantor Penjaminan Mutu (KPM) Institut Teknologi Sepuluh Nopember (ITS) berhasil meraih sertifikasi Sistem Manajemen Mutu ISO 9001:2015 setelah melalui rangkaian audit eksternal yang dilaksanakan oleh Intertek. Pencapaian ini menjadi bukti komitmen KPM ITS dalam menerapkan tata kelola mutu yang efektif, terstruktur, dan berkelanjutan dalam mendukung layanan penjaminan mutu di lingkungan ITS.<\/p>\nAudit Stage 2 yang dilaksanakan pada 30 April 2026 menilai ruang lingkup layanan KPM ITS yang mencakup layanan penjaminan mutu akademik, nonakademik, serta pengelolaan reputasi institusi pada perguruan tinggi. Hasil audit menunjukkan bahwa sistem manajemen mutu yang diterapkan KPM ITS telah berjalan secara efektif dan memenuhi persyaratan standar ISO 9001:2015.<\/p>\n
![\"\"](\"https:\/\/www.its.ac.id\/kpm\/wp-content\/uploads\/sites\/93\/2026\/06\/WhatsApp-Image-2026-06-25-at-14.52.38-1024x869.jpeg\")
<\/p>\n
Dalam laporan audit, auditor mencatat sejumlah kekuatan utama KPM ITS, antara lain komitmen manajemen yang kuat dalam mengimplementasikan sistem manajemen mutu, antusiasme seluruh personel dalam mendukung proses audit dan penerapan sistem, serta dukungan sistem informasi yang dikembangkan ITS sebagai organisasi induk.<\/p>\n
Selain itu, hasil penilaian pada berbagai aspek penting seperti manajemen, audit internal, tindakan perbaikan, perbaikan berkelanjutan, pengendalian operasional, dan pengelolaan sumber daya menunjukkan kategori \u201cMeets Intent\u201d<\/strong>, yang menandakan bahwa persyaratan standar telah dipenuhi dengan baik.<\/p>\nAudit juga mencatat hanya terdapat satu temuan minor tanpa adanya temuan mayor. Auditor menyimpulkan bahwa ketidaksesuaian yang ditemukan tidak mengganggu efektivitas sistem manajemen mutu dan tidak menghambat proses sertifikasi. Oleh karena itu, auditor merekomendasikan KPM ITS untuk memperoleh sertifikasi ISO 9001:2015 setelah rencana tindakan perbaikan atas temuan minor tersebut diterima.<\/p>\n
Kepala Kantor Penjaminan Mutu ITS menyampaikan bahwa keberhasilan ini merupakan hasil kerja keras seluruh tim KPM serta dukungan pimpinan dan sivitas akademika ITS dalam membangun budaya mutu yang berkelanjutan. Sertifikasi ISO 9001:2015 diharapkan semakin memperkuat kepercayaan pemangku kepentingan terhadap kualitas layanan KPM serta mendukung upaya ITS dalam mencapai standar mutu bertaraf internasional.<\/p>\n
Ke depan, KPM ITS berkomitmen untuk terus melakukan perbaikan berkelanjutan, meningkatkan efektivitas sistem manajemen mutu, serta memperkuat budaya kualitas dalam seluruh proses penjaminan mutu akademik dan nonakademik di lingkungan ITS. Dengan capaian ini, KPM ITS semakin mantap menjalankan perannya sebagai penggerak utama budaya mutu guna mendukung visi ITS sebagai perguruan tinggi berkelas dunia.<\/p>\n","protected":false},"excerpt":{"rendered":"
Surabaya, Mei 2026 \u2013 Kantor Penjaminan Mutu (KPM) Institut Teknologi Sepuluh Nopember (ITS) berhasil meraih sertifikasi Sistem Manajemen Mutu ISO 9001:2015 setelah melalui rangkaian audit eksternal yang dilaksanakan oleh Intertek. Pencapaian ini menjadi bukti komitmen KPM ITS dalam menerapkan tata kelola mutu yang efektif, terstruktur, dan berkelanjutan dalam mendukung layanan penjaminan mutu di lingkungan ITS. […]<\/p>\n","protected":false},"author":652,"featured_media":8396,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[4,155],"tags":[306],"class_list":["post-8395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-berita","category-berita-utama-id","tag-iso-90012015"],"yoast_head":"\n
KPM ITS Berhasil Meraih Sertifikasi ISO 9001:2015 - Kantor Penjaminan Mutu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.its.ac.id\/kpm\/2026\/05\/15\/kpm-its-berhasil-meraih-sertifikasi-iso-90012015\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KPM ITS Berhasil Meraih Sertifikasi ISO 9001:2015 - Kantor Penjaminan Mutu\" \/>\n<meta property=\"og:description\" content=\"Surabaya, Mei 2026 \u2013 Kantor Penjaminan Mutu (KPM) Institut Teknologi Sepuluh Nopember (ITS) berhasil meraih sertifikasi Sistem Manajemen Mutu ISO 9001:2015 setelah melalui rangkaian audit eksternal yang dilaksanakan oleh Intertek. 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