{"id":9107,"date":"2024-09-17T11:47:54","date_gmt":"2024-09-17T04:47:54","guid":{"rendered":"https:\/\/www.its.ac.id\/dptsi\/?page_id=9107"},"modified":"2024-10-04T09:48:35","modified_gmt":"2024-10-04T02:48:35","slug":"internet-access-for-staff-and-lecturer","status":"publish","type":"page","link":"https:\/\/www.its.ac.id\/dptsi\/en\/internet-access-for-staff-and-lecturer\/","title":{"rendered":"Internet Access Guide for Staff and Lecturer"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

ITS provides internet services at the Sukolilo Campus, Manyar Campus, and Cokroaminoto Campus. As a student, you can access the internet using myITS-WiFi<\/strong> SSID at these three locations. Additionally, if you are at an institution that provides eduroam<\/strong> services, then you can access the internet using the eduroam<\/strong> SSID.<\/span><\/p>\n

You can use the email [your_email]@its.ac.id<\/strong> as your myITS username and password when authenticating for the first time. Here is a complete guide to myITS-WiFi<\/strong> and eduroam<\/strong> authentication.<\/span><\/p>\n

[\/vc_column_text][dot_custom_title position_text=”left” title=”myITS-WiFi Access Guide”][\/dot_custom_title][vc_column_text]<\/p>\n

Select your device:<\/p>\n

[\/vc_column_text][vc_toggle title=”Windows 10\/11 devices”]1. Select the WiFi<\/strong> icon in the icon tray and make sure your WiFi device is on.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

2. Select myITS-WiFi<\/strong> SSID, click Connect automatically<\/strong>, and click the Connect<\/strong> button.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

3. Fill in the username column with the ITS email<\/strong> in the format [your_email]@its.ac.id<\/strong> and fill the Password<\/strong> column using myITS Password<\/strong>. Then click OK<\/strong>.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

4. A confirmation window will appear, click the Connect<\/strong> button to continue.<\/p>\n

\"\"<\/p>\n

5. If the myITS-WiFi<\/strong> status is Connected, secured<\/strong>, then the internet connection on your device is connected.<\/p>\n

\"\"[\/vc_toggle][vc_toggle title=”Android devices”]1. Turn on Wi-Fi<\/strong> on your Android device.<\/p>\n

2. Select myITS-WiFi<\/strong> SSID.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

3. Fill in the\u00a0Identity<\/strong>\u00a0column with ITS email in the format\u00a0[your_email]@its.ac.id<\/strong>\u00a0and fill in the\u00a0Password<\/strong>\u00a0column using your myITS password.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

4. In\u00a0CA Certificate<\/strong>, select\u00a0Don’t validate<\/strong> option.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

5. Activate the\u00a0Auto reconnect<\/strong> slider. Then, select the Connect<\/strong>\u00a0button.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

6. If the\u00a0myITS-WiFi<\/strong>\u00a0status is\u00a0Connected<\/strong>, then the internet connection on your device is connected.<\/p>\n

\"\"[\/vc_toggle][vc_toggle title=”iPhone\/iPad devices”]1. Turn on Wi-Fi on your iPhone\/iPad device.<\/p>\n

2. Select\u00a0myITS-WiFi<\/strong>\u00a0SSID.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

3. Fill in the\u00a0Username<\/strong>\u00a0column with ITS email in the format\u00a0[your_name]@its.ac.id<\/strong>\u00a0and fill in the\u00a0Password<\/strong> column using your myITS password. Then, click\u00a0Join<\/strong>.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

4. A certificate confirmation window will appear, select\u00a0Trust<\/strong>.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

5. If there is a blue tick on the\u00a0myITS-WiFi<\/strong>\u00a0SSID, then the internet connection on your device is connected.<\/p>\n

\"\"[\/vc_toggle][vc_toggle title=”Mac devices”]1. Select the\u00a0WiFi<\/strong>\u00a0icon in the icon tray and make sure your WiFi device is on.<\/p>\n

2. Select\u00a0myITS-WiFi<\/strong>\u00a0SSID, click\u00a0Connect<\/strong>, and click the\u00a0Connect<\/strong>\u00a0button.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

3. Fill in the Account Name<\/strong> column with your ITS email in the format [your_email]@its.ac.id<\/strong>, and fill the Password<\/strong> column using your myITS Password<\/strong>. Select Remember this information<\/strong>. Then, click OK<\/strong>.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

4. A certificate confirmation window will appear, select\u00a0Continue<\/strong>.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

5.\u00a0If the\u00a0myITS-WiFi<\/strong>\u00a0status is\u00a0Connected<\/strong>, then the internet connection on your device is connected.<\/p>\n

\"\"[\/vc_toggle][dot_custom_title position_text=”left” title=”eduroam Access Guide”][\/dot_custom_title][vc_column_text]<\/p>\n

To access the internet using eduroam<\/strong>, you can select the eduroam<\/strong> SSID and perform the same steps in the myITS-WiFi<\/strong> Access Guide.<\/p>\n

[\/vc_column_text][dot_custom_title position_text=”left” title=”Possible issues”][\/dot_custom_title][vc_column_text]Q: I have entered my myITS email and password correctly, but I can’t authenticate. What should I do?<\/p>\n

A: You can take the following steps:<\/p>\n

1. Ensure that the email and myITS password you are using are correct.
\n2. Make sure the primary email<\/strong> in the myITS Portal (Account Settings<\/strong> menu) has been verified (green tick). If not, please contact servicedesk.its.ac.id.
\n3. Ensure you can access the Office 365 Portal on the myITS dashboard by logging in with your myITS email and password. If you cannot log in, update your myITS password via Account Settings menu on the myITS Portal. Wait for 5-10 minutes for synchronization, then try to authenticate with myITS-WiFi again.<\/p>\n

Q: I changed my myITS password, and now I can’t connect to myITS-WiFi<\/strong>\/eduroam<\/strong>. What should I do?<\/p>\n

A: You can follow these steps:<\/p>\n

1. Select the myITS-WiFi<\/strong>\/eduroam<\/strong> SSID.
\n2. Choose “Forget network<\/strong>.”
\n3. Re-authenticate according to the provided instructions.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text] ITS provides internet services at the Sukolilo Campus, Manyar Campus, and Cokroaminoto Campus. As a student, you can access the internet using myITS-WiFi SSID at these three locations. Additionally, if you are at an institution that provides eduroam services, then you can access the internet using the eduroam SSID. You can use the email […]<\/p>\n","protected":false},"author":243,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-its.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-9107","page","type-page","status-publish","hentry"],"yoast_head":"\nInternet Access Guide for Staff and Lecturer - DPTSI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.its.ac.id\/dptsi\/en\/internet-access-for-staff-and-lecturer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Internet Access Guide for Staff and Lecturer - DPTSI\" \/>\n<meta property=\"og:description\" content=\"[vc_section][vc_row][vc_column][vc_column_text] ITS provides internet services at the Sukolilo Campus, Manyar Campus, and Cokroaminoto Campus. 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