{"id":10086,"date":"2026-07-13T13:36:14","date_gmt":"2026-07-13T06:36:14","guid":{"rendered":"https:\/\/www.its.ac.id\/dptsi\/?page_id=10086"},"modified":"2026-07-15T12:55:12","modified_gmt":"2026-07-15T05:55:12","slug":"pembuatan-shared-mailbox","status":"publish","type":"page","link":"https:\/\/www.its.ac.id\/dptsi\/pembuatan-shared-mailbox\/","title":{"rendered":"Pembuatan Shared Mailbox"},"content":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;1\/6&#8243;][dot_sidebar_menu select_menu=&#8221;sidebar-layanan&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Apa itu shared mailbox?&#8221;][\/dot_custom_title][vc_column_text]Shared mailbox adalah kotak masuk email bersama yang dapat diakses oleh beberapa pengguna untuk mengelola email menggunakan satu alamat email yang sama.[\/vc_column_text][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Syarat pengajuan shared mailbox&#8221;][\/dot_custom_title][vc_column_text]<\/p>\n<ul>\n<li data-section-id=\"197itmu\" data-start=\"212\" data-end=\"308\">Pengajuan diajukan oleh <strong data-start=\"238\" data-end=\"253\">kepala unit<\/strong> atau pegawai yang mendapat kewenangan dari unit kerja.<\/li>\n<li data-section-id=\"zn8av0\" data-start=\"309\" data-end=\"399\">Shared mailbox digunakan untuk <strong data-start=\"342\" data-end=\"367\">keperluan unit kerja<\/strong>, bukan untuk keperluan pribadi.<\/li>\n<li data-section-id=\"10u80cx\" data-start=\"400\" data-end=\"503\">Pemohon telah menentukan <strong data-start=\"427\" data-end=\"448\">nama alamat email<\/strong> yang diusulkan sesuai dengan format [nama unit]@its.ac.id.<\/li>\n<li data-section-id=\"zl3fov\" data-start=\"504\" data-end=\"625\">Pemohon mencantumkan <strong data-start=\"527\" data-end=\"555\">daftar pengguna<\/strong>\u00a0yang akan diberikan hak akses beserta alamat email ITS masing-masing.<\/li>\n<li data-section-id=\"5l179t\" data-start=\"626\" data-end=\"701\">Shared mailbox berada di bawah tanggung jawab unit kerja yang mengajukan.<\/li>\n<\/ul>\n<p>[\/vc_column_text][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Cara pengajuan&#8221;][\/dot_custom_title][vc_column_text]Buat surat resmi dari unit kerja yang memuat:<\/p>\n<ul>\n<li data-section-id=\"197itmu\" data-start=\"212\" data-end=\"308\">nama email shared mailbox;<\/li>\n<li data-section-id=\"197itmu\" data-start=\"212\" data-end=\"308\">deskripsi penggunaan;<\/li>\n<li data-section-id=\"197itmu\" data-start=\"212\" data-end=\"308\">daftar pengguna yang akan diberikan hak akses (nama lengkap dan email ITS).<\/li>\n<\/ul>\n<p>Selanjutnya, ajukan permohonan kepada DPTSI melalui myITS Office.[\/vc_column_text][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Alur layanan&#8221;][\/dot_custom_title][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Unit menyiapkan surat permohonan<br \/>\ndan mengirimkan ke DPTSI melalui myITS Office<br \/>\n\u2502<br \/>\n\u25bc<br \/>\nTim LTSI melakukan verifikasi data<br \/>\n\u2502<br \/>\n\u25bc<br \/>\nTim LTSI membuat shared mailbox dan mendelegasikan<br \/>\nnama-nama yang ditugaskan ke shared mailbox<br \/>\n\u2502<br \/>\n\u25bc<br \/>\nTim LTSI menginformasikan kepada unit pemohon bahwa proses pembuatan<br \/>\ndan pemberian hak akses telah selesai dilakukan.<\/p>\n<p>[\/vc_column_text][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Bagaimana cara mengakses shared mailbox?&#8221;][\/dot_custom_title][vc_column_text]<\/p>\n<ol data-start=\"194\" data-end=\"559\">\n<li data-section-id=\"1n8yd0\" data-start=\"194\" data-end=\"235\">Buka <a href=\"http:\/\/outlook.live.com\/mail\/\" target=\"_blank\" rel=\"noopener\">outlook.live.com\/mail\/<\/a><\/li>\n<li data-section-id=\"1n8yd0\" data-start=\"194\" data-end=\"235\">Cari tombol sign in di pojok kanan atas halaman.<\/li>\n<li data-section-id=\"1n8yd0\" data-start=\"194\" data-end=\"235\">Masukkan email ITS dan password myITS.<\/li>\n<li data-section-id=\"dd19e1\" data-start=\"236\" data-end=\"314\">Klik foto profil di pojok kanan atas, pilih <em data-start=\"383\" data-end=\"405\">Open another mailbox<\/em>.<\/li>\n<li data-section-id=\"1i0mdmp\" data-start=\"358\" data-end=\"429\">Masukkan alamat email shared mailbox (misalnya <code data-start=\"408\" data-end=\"427\">layanan@its.ac.id<\/code>).<\/li>\n<li data-section-id=\"tl66cw\" data-start=\"430\" data-end=\"485\">Pilih shared mailbox yang muncul, lalu klik <strong data-start=\"477\" data-end=\"484\">Add<\/strong>.<\/li>\n<li data-section-id=\"1k2vgms\" data-start=\"486\" data-end=\"559\">Shared mailbox akan muncul dan siap digunakan.<\/li>\n<\/ol>\n<p>[\/vc_column_text][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Pertanyaan yang sering diajukan&#8221;][\/dot_custom_title][vc_toggle title=&#8221;Berapa lama proses pembuatan shared mailbox?&#8221;]Proses pembuatan shared mailbox diselesaikan sesuai SLA, yaitu maksimal 2 (dua) hari kerja.[\/vc_toggle][vc_toggle title=&#8221;Siapa saja yang bisa mengajukan permohonan pembuatan shared mailbox?&#8221;]Permohonan hanya dapat diajukan oleh unit kerja di lingkungan ITS (biro, direktorat, fakultas, departemen, dan unit\/lembaga lain di bawah Bidang I\u2013IV). Untuk organisasi kemahasiswaan, seperti BEM, UKM, atau kepanitiaan kegiatan, pengajuan dilakukan melalui unit yang membawahinya.[\/vc_toggle][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][dot_box_blue title=&#8221;Kebijakan&#8221;]<a href=\"https:\/\/www.its.ac.id\/dptsi\/wp-content\/uploads\/sites\/8\/2026\/07\/DPTSI-SMKI-Kebijakan-Permohonan-Email-Share-Mailbox.pdf\" target=\"_blank\" rel=\"noopener\">DPTSI-SMKI-Kebijakan Permohonan Email Share Mailbox<\/a>[\/dot_box_blue][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][dot_box_blue title=&#8221;Prosedur&#8221; href=&#8221;url:https%3A%2F%2Fwww.its.ac.id%2Fdptsi%2Fwp-content%2Fuploads%2Fsites%2F8%2F2026%2F07%2FProsedur-Pembuatan-Email-Shared-Mailbox.pdf|title:DPTSI-SMKI-SOP%20Permohonan%20Pembuatan%20Email%20Shared%20Mailbox|target:%20_blank|&#8221;]<a href=\"https:\/\/www.its.ac.id\/dptsi\/wp-content\/uploads\/sites\/8\/2026\/07\/Prosedur-Pembuatan-Email-Shared-Mailbox.pdf\" target=\"_blank\" rel=\"noopener\">DPTSI-SMKI-SOP Permohonan Pembuatan Email Shared Mailbox<\/a>[\/dot_box_blue][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;1\/6&#8243;][dot_sidebar_menu select_menu=&#8221;sidebar-layanan&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Apa itu shared mailbox?&#8221;][\/dot_custom_title][vc_column_text]Shared mailbox adalah kotak masuk email bersama yang dapat diakses oleh beberapa pengguna untuk mengelola email menggunakan satu alamat email yang sama.[\/vc_column_text][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Syarat pengajuan shared mailbox&#8221;][\/dot_custom_title][vc_column_text] Pengajuan diajukan oleh kepala unit atau pegawai yang mendapat kewenangan dari unit kerja. Shared mailbox digunakan untuk keperluan unit kerja, [&hellip;]<\/p>\n","protected":false},"author":243,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-its.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-10086","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pembuatan Shared Mailbox - DPTSI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.its.ac.id\/dptsi\/pembuatan-shared-mailbox\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pembuatan Shared Mailbox - DPTSI\" \/>\n<meta property=\"og:description\" content=\"[vc_section][vc_row][vc_column width=&#8221;1\/6&#8243;][dot_sidebar_menu select_menu=&#8221;sidebar-layanan&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Apa itu shared mailbox?&#8221;][\/dot_custom_title][vc_column_text]Shared mailbox adalah kotak masuk email bersama yang dapat diakses oleh beberapa pengguna untuk mengelola email menggunakan satu alamat email yang sama.[\/vc_column_text][dot_custom_title position_text=&#8221;left&#8221; title=&#8221;Syarat pengajuan shared mailbox&#8221;][\/dot_custom_title][vc_column_text] Pengajuan diajukan oleh kepala unit atau pegawai yang mendapat kewenangan dari unit kerja. 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