Pengguna kehilangan akses ke seluruh metode autentikasi yang terdaftar (Authenticator, nomor telepon, email pemulihan, dsb.).<\/li>\n<\/ul>\n[\/vc_column_text][dot_custom_title position_text=”left” title=”Alur layanan”][\/dot_custom_title][vc_column_text]<\/p>\n
Ajukan Permohonan Melalui Servicedesk
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\nVerifikasi Data
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\nTim LTSI melakukan re-register MFA
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\nPengguna melakukan
\naktivasi MFA kembali<\/p>\n
[\/vc_column_text][dot_custom_title position_text=”left” title=”Pertanyaan yang sering diajukan”][\/dot_custom_title][vc_toggle title=”Berapa lama proses re-register MFA?”]Proses re-register MFA diselesaikan sesuai SLA, yaitu maksimal 2 (dua) hari kerja.[\/vc_toggle][vc_toggle title=”Apakah data saya akan hilang?”]Pengaktifan kembali MFA tidak akan menyebabkan data Anda pada sistem hilang. Proses ini hanya memperbarui metode autentikasi yang digunakan untuk login ke myITS Portal.[\/vc_toggle][vc_toggle title=”Bagaimana jika perangkat lama sudah tidak dapat diakses?”]Jika perangkat lama Anda sudah tidak dapat diakses, silakan mengajukan permohonan re-register MFA melalui Servicedesk.[\/vc_toggle][vc_toggle title=”Apa yang harus dilakukan setelah re-register selesai?”]Setelah proses re-register selesai, silakan melakukan aktivasi MFA kembali.[\/vc_toggle][vc_toggle title=”Apakah ada cara lain agar saya tidak perlu melakukan re-register MFA?”]Ya. Untuk menghindari proses re-register MFA, Anda dapat menambahkan metode autentikasi pada perangkat lain melalui menu Pengaturan Akun \u2192 Multi-Factor Authentication<\/em> di myITS Portal. Pastikan langkah ini dilakukan saat Anda masih memiliki akses ke perangkat yang digunakan untuk MFA.[\/vc_toggle][vc_cta h2=””]Panduan Aktivasi MFA<\/a>[\/vc_cta][vc_btn title=”Ajukan Re-register MFA” style=”outline” color=”primary” size=”lg” css_animation=”none” link=”url:https%3A%2F%2Fservicedesk.its.ac.id%2Flogin||target:%20_blank|”][vc_row_inner][vc_column_inner width=”1\/2″][dot_box_blue title=”Kebijakan”]DPTSI-SMKI-Kebijakan Permohonan Re-register MFA<\/a>[\/dot_box_blue][\/vc_column_inner][vc_column_inner width=”1\/2″][dot_box_blue title=”Prosedur”]DPTSI-SMKI-SOP Re-register MFA<\/a>[\/dot_box_blue][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"[vc_section][vc_row][vc_column width=”1\/6″][dot_sidebar_menu select_menu=”sidebar-layanan”][\/vc_column][vc_column width=”5\/6″][dot_custom_title position_text=”left” title=”Apa itu re-register MFA?”][\/dot_custom_title][vc_column_text]Re-register MFA (Multi-Factor Authentication) adalah proses menghapus metode autentikasi MFA yang lama dari akun pengguna agar pengguna dapat mendaftarkan (register) ulang metode MFA yang baru.[\/vc_column_text][dot_custom_title position_text=”left” title=”Kondisi yang memerlukan re-register MFA”][\/dot_custom_title][vc_column_text] HP yang digunakan untuk aplikasi autentikator hilang atau rusak. HP diganti dan pengguna belum memindahkan (backup\/transfer) […]<\/p>\n","protected":false},"author":243,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-its.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-10015","page","type-page","status-publish","hentry"],"yoast_head":"\n
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